Terms and Conditions
# Terms and Conditions
**Last Updated: 17 August 2026**
Welcome to the website of **Srisattva Group** ("Company", "we", "us", "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
---
## 1. Company Information
**Srisattva Group**
#51 and 71, First Floor, Nelson Manickam Road,
Choolaimedu, Chennai – 600094
Tamil Nadu, India
**Email:** srisattva@srisattva.in
**Customer Care:** +91 96866 91263 | +91 98406 11263
---
## 2. Acceptance of Terms
By accessing, browsing, or using this website in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and any other policies referenced herein. These Terms apply to all visitors, users, and others who access or use the website.
---
## 3. Eligibility
You must be at least 18 years of age, or of legal age to form a binding contract under applicable law, to use this website. By using this website, you represent and warrant that you meet this requirement. If you are using the website on behalf of a company or other entity, you represent that you have the authority to bind that entity to these Terms.
---
## 4. Use of Website
You agree to use this website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the website in any way that violates any applicable local, state, national, or international law or regulation.
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website.
- Attempt to gain unauthorized access to any portion of the website, other accounts, computer systems, or networks connected to the website.
- Use any robot, spider, or other automatic device to access the website for any purpose without our express written permission.
- Introduce any viruses, trojan horses, worms, or other material that is malicious or technologically harmful.
- Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
---
## 5. Account Registration
If the website requires you to create an account, you agree to:
- Provide accurate, current, and complete information during registration.
- Maintain and promptly update your account information.
- Maintain the security and confidentiality of your login credentials.
- Accept responsibility for all activities that occur under your account.
Srisattva Group reserves the right to suspend or terminate your account if any information provided is found to be inaccurate, false, or incomplete.
---
## 6. Products and Services
We strive to ensure that all descriptions, images, pricing, and other content related to our products/services on this website are accurate. However, we do not warrant that product descriptions, pricing, or other content on the website is accurate, complete, reliable, current, or error-free. In the event of an error, we reserve the right to correct it and, where applicable, to cancel any orders arising from such error.
All products and services are subject to availability and may be withdrawn or modified at any time without prior notice.
---
## 7. Pricing and Payment
- All prices listed on the website are in Indian Rupees (INR) unless otherwise stated, and are inclusive/exclusive of applicable taxes as indicated at checkout.
- We reserve the right to change prices at any time without prior notice.
- Payments made through the website are processed via secure third-party payment gateways. Srisattva Group does not store your payment card details.
- You agree to provide current, complete, and accurate purchase and account information for all purchases made on the website.
---
## 8. Shipping and Delivery
Shipping timelines, charges, and methods (where applicable) will be communicated at the time of order confirmation. While we make every effort to ensure timely delivery, Srisattva Group shall not be held liable for delays caused by circumstances beyond our reasonable control, including but not limited to courier delays, natural disasters, or other force majeure events.
---
## 9. Cancellation, Return, and Refund Policy
- Requests for cancellation, return, or refund must be made by contacting our Customer Care team within the applicable timeframe specified for the relevant product/service as per the product / service purchased.
- Refunds, where approved, will be processed to the original mode of payment within a reasonable timeframe.
- Certain products/services may be non-refundable or non-returnable; such exclusions will be clearly communicated at the time of purchase.
For any queries regarding cancellations or refunds, please contact us at **srisattva@srisattva.in** or call **+91 96866 91263 / +91 98406 11263**.
---
## 10. Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of Srisattva Group or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.
---
## 11. User-Generated Content
If the website allows you to post, upload, or submit content (such as reviews, comments, or feedback), you grant Srisattva Group a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display such content in connection with the website and our business. You agree not to submit content that is unlawful, defamatory, obscene, or infringes upon the rights of any third party.
---
## 12. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Srisattva Group. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Srisattva Group shall not be liable, directly or indirectly, for any damage or loss caused by your use of any such third-party content or services.
---
## 13. Disclaimer of Warranties
This website and all products/services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Srisattva Group does not warrant that the website will be uninterrupted, timely, secure, or error-free.
---
## 14. Limitation of Liability
To the fullest extent permitted by applicable law, Srisattva Group, its directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your access to or use of the website or any products/services purchased through it.
---
## 15. Indemnification
You agree to indemnify, defend, and hold harmless Srisattva Group and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the website, your violation of these Terms, or your violation of any rights of a third party.
---
## 16. Privacy
Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using this website, you consent to the collection and use of your information as described therein.
---
## 17. Termination
We reserve the right to suspend or terminate your access to the website, without prior notice, for any conduct that we believe violates these Terms, is harmful to other users, third parties, or our business interests, or is in violation of applicable law.
---
## 18. Changes to Terms
Srisattva Group reserves the right to modify or update these Terms at any time, at our sole discretion. Any changes will be effective immediately upon posting to the website with an updated "Last Updated" date. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.
---
## 19. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.
---
## 20. Contact Us
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at:
**Srisattva Group**
#51 and 71, First Floor, Nelson Manickam Road,
Choolaimedu, Chennai – 600094
**Email:** srisattva@srisattva.in
**Phone:** +91 96866 91263 | +91 98406 11263
---
*By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.*
